Terms & Conditions

How to Order

  • Online: store.njcroce.com
  • Phone: 800-899-8467 or 909-596-1800
  • Fax: 909-596-7872
  • Email: sales@njcroce.com
  • Mail: 1330 Arrow Hwy.
    La Verne, CA 91750

Please order by item number, description and price. Give us your shipping address, ship date, cancel date, and any special instructions. For your convenience, you can download order forms, credit applications and claim forms from our website.

Minimum Order

  • Minimum opening order: $200.00
  • Minimum reorder: $150.00
  • Items under $10.00: Minimum 4 units


All prices are in USD. Prices are subject to change without notice.


For new accounts, we require payment by credit card, wire transfer, or pre-paid check. We accept MasterCard, VISA, American Express and Discover credit cards.

Net 30 Terms are available after a thorough credit check that takes approx. 1–2 weeks. You may download a credit application from our website. Refused shipments, slow payments, NSF check and bogus claims are grounds for loss of open account privileges. Non-payment of monies owed will result in collection. In this case, future orders must be prepaid and collection fees reimbursed to NJ Croce Co.

Refused or unclaimed shipments are subject to a 15% restocking fee, plus future orders will require prepayment.

Refund Policy

Claims must be made within 72 hours of receipt of merchandise. A Return Merchandise Authorization form will be faxed to you, or you may download the form from our website.

Backorder Policy

Backorders over $50.00 will be shipped automatically, unless advised otherwise.

Shipping Carrier

Unless otherwise requested, we typically ship FedEx Ground to the contiguous United States and Canada, and USPS Priority Mail to all other locations. Tracking included, if available.

Shipping costs are added to the order invoice upon shipment.